What will my system cost?
Our residential packages start from $1,800 for four HiLook cameras and $2,000 for four Dahua Smart Dual Light cameras, supplied and installed with the recorder and a 4TB drive. Those are from prices for a standard single-storey home in the Perth metro area; your price is confirmed in a written quote, after a free site visit where possible. Commercial sites, double-storey homes, steel-framed roofs, tight or skillion roofs and jobs needing a lift are always quoted. See the packages →
Can I view my CCTV cameras on my phone?
Yes, and it's set up on your phone before we leave. Dahua uses the DMSS app, HiLook and Hikvision use Hik-Connect, and Ajax cameras sit in the Ajax app. You'll be watching live footage the same day.
How long is CCTV footage stored?
It depends on the size of the drive, how many cameras there are and the recording resolution. Once the drive is full, the oldest footage is recorded over. If you need to keep, say, 30 days, tell us and we'll size the drive for it.
What's the difference between IP cameras and older analogue systems?
IP cameras are digital and run over network cable. They give much higher resolution (2MP up to 8MP/4K), smarter features like AI detection of people and vehicles, and viewing from an app. Older analogue systems run over coaxial cable, with lower resolution and fewer features. We install IP systems.
Can you integrate CCTV with my existing Ajax alarm?
Yes. Ajax cameras integrate natively into the Ajax app alongside your alarm sensors. You can also connect third-party IP cameras (Dahua, Hikvision, etc.) to your Ajax hub so everything is accessible from one interface. We handle the full setup and configuration.
Do you install CCTV in rental properties?
Yes. For rental properties we typically recommend systems with minimal wall penetrations and clean external cable management. We can also advise on what coverage is appropriate for common areas versus tenant privacy requirements under WA tenancy law.
How many cameras do I need?
Most Perth homes are well covered by 4 to 6 cameras across the entry points, driveway and backyard, which is why the packages come in 4, 6 and 8. The real answer depends on how the block is laid out: on a recent Beeliar job, two cameras went back to back on a rear corner to cover the side and the rear of the property from one point. The Beeliar job →
Where should the cameras go?
No camera system covers every square metre, so the aim is to watch the approaches that matter: the ways someone would actually reach the house, and the points where you want a face rather than a shape. The sides and rear of the block are easy to overlook. More on coverage →
Do I need internet for CCTV?
Not to record. The cameras record to the NVR on site, so footage is saved even when the internet is down, and there is no cloud subscription. You need an internet connection to view the cameras on your phone and get alerts when you are away.
Will I get colour footage at night?
It depends on the camera. The Dahua Smart Dual Light cameras run on infrared by default and switch on a white light for full colour when they detect a person or vehicle. The Dahua TiOC Pro adds a large 1/1.8-inch sensor for better low-light footage, plus a siren and red and blue lights. The budget HiLook turret records in black and white at night. Why sensor size matters →
My NVR is full. Can you add another camera?
Often, yes, without replacing the recorder. On a Spearwood job the 4-channel NVR had no free port, so a Dahua TiOC 3 Pro went in as a standalone camera with its own 256 GB microSD card, powered by a PoE injector and connected to the home network. The other option is a bigger NVR; which one makes sense depends on the setup. The Spearwood job →
Can my camera look at my neighbour's property?
Covering the street is generally fine in WA, but a neighbour's backyard, pool area or windows is where the legal risk sits under the Surveillance Devices Act 1998. Cameras with microphones raise separate issues. This is general information, not legal advice. CCTV laws in WA →
Can I get the WA small business CCTV rebate?
Yes, if the business qualifies. Under the SBDC's Small Business Resilience Program CCTV Rebate, retail and customer-facing businesses in WA with fewer than 20 employees can get back 50% of a new or upgraded internal CCTV system, excluding GST, up to $2,000. Applications opened on Monday 19 October 2026 and close when the funding runs out. You need pre-approval before the install, the cameras must be hard-wired (wireless does not qualify), and the quote must be dated after 6 October 2026 and show the installer's full name and licence number. Homes are not covered by this rebate. The full rebate guide →
Can you install cameras I have bought myself?
No. Security cameras and alarm equipment supplied by the client are the one thing I do not install, and that is in my terms rather than decided job by job. Two reasons. I cannot warrant hardware I did not supply, so when it fails you are left chasing a retailer, and the cheap kits are the ones I get called back to replace: the coax Swann cameras at a Cockburn Central workshop came out and eight Dahua cameras went in. General electrical fittings you have bought, a light fitting or a fan, are different, and I will fit those for labour. The Cockburn Central job →
Can you reuse the cameras already on the property?
Sometimes, and it is worth asking before you replace anything. Whether existing cameras can stay depends on whether they are IP or older analogue and whether the recorder can take them, which is a five minute check on site. Where I do connect to equipment or cabling I did not install, I test it as I connect it and tell you what I find. The existing gear itself stays outside my warranty, and if a fault in it turns up during the work I will price the fix for your approval. Reuse is real where the gear is sound: on the Cockburn Central job the six PIR detectors from the old alarm were kept and brought onto the new Ajax hub with a MultiTransmitter rather than replaced. What was kept and what was replaced →
Can I start with fewer cameras and add more later?
Yes, and the thing that decides how easy that is later is the recorder, not the cameras. If you think you might add cameras in a year or two, say so at the quote and the NVR gets sized for where you are heading rather than where you are starting. Adding a camera to a recorder with a spare port is straightforward. Adding one to a recorder that is full means either a bigger recorder or working around it. Working around a full NVR →
Can you still see my cameras after you leave?
No. Once the system is handed over you are the only one with access to it. If you want me to set something up or look at a fault later, you grant me access and you decide how long it lasts, whether that is a couple of hours or a few days. There is no standing access, and nothing at my end keeps a view of your property.
What warranty do I get?
Workmanship on the equipment I install is warranted for as long as its manufacturer's warranty, from a minimum of 12 months up to 5 years, and equipment supplied and installed by Dextel has a 12-month on-site service warranty. After that, any remaining manufacturer's warranty is passed on to you, and if something fails you contact me first, not the manufacturer. Your rights under the Australian Consumer Law apply on top of all of this. Warranty terms →